The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop case management approaches
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Ensure statutory requirements and obligations relevant to offenders are reflected in case management practices, including the degree of assessed risks and the organisation’s objectives and strategic plan. Completed |
Evidence:
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Check that case management practices meet recording and reporting requirements. Completed |
Evidence:
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Apply flexible case management practices to allow for individual requirements, cultural factors and differences. Completed |
Evidence:
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Ensure that case management practices provide suitable and transparent protection for the rights and welfare of offenders and staff. Completed |
Evidence:
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Actively involve case management teams and support agencies in the design and evaluation of case management approaches. Completed |
Evidence:
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Supervise case management meetings
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Consult with all people with an interest in offenders’ outcomes and program and advise on the purpose and structure of the meeting. Completed |
Evidence:
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Check and confirm the roles, responsibilities and expectations of people participating in the meeting. Completed |
Evidence:
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Ensure that information is shared with offenders using effective two-way communication techniques that comply with relevant procedures. Completed |
Evidence:
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Use communication methods that suit offenders and people with key interests in the offender’s case management. Completed |
Evidence:
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Identify the requirements and conditions of service provision and establish agreement with offenders. Completed |
Evidence:
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Define issues arising from involuntary participation and resistance and negotiate the consequences with offenders and service providers. Completed |
Evidence:
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Define offenders’ needs, rights and obligations and ensure that the rights of all concerned are protected. Completed |
Evidence:
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Supervise case management plans
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|
Check that case management plans reflect assessments of offenders’ needs and risks and organisation’s objectives and programs. Completed |
Evidence:
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Use case plans to focus and encourage offenders to set and achieve realistic targets for change or action and to take personal responsibility. Completed |
Evidence:
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Ensure case management plans reflect the full range of immediate, short and long-term needs and risks of offenders and other relevant parties. Completed |
Evidence:
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Create action plans that reflect the case management approach appropriate for offenders’ needs and risks and available programs and services. Completed |
Evidence:
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Determine and define processes for monitoring and changing case plans. Completed |
Evidence:
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Put strategies in place to deal with complex or highrisk situations. Completed |
Evidence:
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Match case plan requirements to experience, workload and geographical location of staff and support agencies. Completed |
Evidence:
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Support case management staff
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Select and allocate staff members according to their skills and interests in case management, available time and resources. Completed |
Evidence:
|
Provide staff members with training and skills development to extend and promote their case management competencies and confidence. Completed |
Evidence:
|
Consult with staff members and routinely involve them actively in the design and evaluation of case management processes and/or practices. Completed |
Evidence:
|
Provide staff members with opportunities to extend their experience in all aspects of case management. Completed |
Evidence:
|
Support staff members with the resources needed to play an effective role in case management. Completed |
Evidence:
|
Encourage staff members to assess their performance in case management and to continuously improve their personal practice. Completed |
Evidence:
|
Provide guidance, counselling and debriefing routinely through team activities and individual contact with staff. Completed |
Evidence:
|
Review case work activities and programs
|
|
Continually monitor the effectiveness of case management processes and practices against agreed goals, relevant services and programs, offender and stakeholder satisfaction. Completed |
Evidence:
|
Assess and develop the need for changes to case plans, including the need for ongoing intervention and strategies for alternatives. Completed |
Evidence:
|
Successfully negotiate proposed changes arising from case reviews with relevant parties. Completed |
Evidence:
|
Check that processes for case closure comply with case plan and organisational procedures. Completed |
Evidence:
|
Develop case management approaches
|
|
Ensure statutory requirements and obligations relevant to offenders are reflected in case management practices, including the degree of assessed risks and the organisation’s objectives and strategic plan. Completed |
Evidence:
|
Check that case management practices meet recording and reporting requirements. Completed |
Evidence:
|
Apply flexible case management practices to allow for individual requirements, cultural factors and differences. Completed |
Evidence:
|
Ensure that case management practices provide suitable and transparent protection for the rights and welfare of offenders and staff. Completed |
Evidence:
|
Actively involve case management teams and support agencies in the design and evaluation of case management approaches. Completed |
Evidence:
|
Supervise case management meetings
|
|
Consult with all people with an interest in offenders’ outcomes and program and advise on the purpose and structure of the meeting. Completed |
Evidence:
|
Check and confirm the roles, responsibilities and expectations of people participating in the meeting. Completed |
Evidence:
|
Ensure that information is shared with offenders using effective two-way communication techniques that comply with relevant procedures. Completed |
Evidence:
|
Use communication methods that suit offenders and people with key interests in the offender’s case management. Completed |
Evidence:
|
Identify the requirements and conditions of service provision and establish agreement with offenders. Completed |
Evidence:
|
Define issues arising from involuntary participation and resistance and negotiate the consequences with offenders and service providers. Completed |
Evidence:
|
Define offenders’ needs, rights and obligations and ensure that the rights of all concerned are protected. Completed |
Evidence:
|
Supervise case management plans
|
|
Check that case management plans reflect assessments of offenders’ needs and risks and organisation’s objectives and programs. Completed |
Evidence:
|
Use case plans to focus and encourage offenders to set and achieve realistic targets for change or action and to take personal responsibility. Completed |
Evidence:
|
Ensure case management plans reflect the full range of immediate, short and long-term needs and risks of offenders and other relevant parties. Completed |
Evidence:
|
Create action plans that reflect the case management approach appropriate for offenders’ needs and risks and available programs and services. Completed |
Evidence:
|
Determine and define processes for monitoring and changing case plans. Completed |
Evidence:
|
Put strategies in place to deal with complex or highrisk situations. Completed |
Evidence:
|
Match case plan requirements to experience, workload and geographical location of staff and support agencies. Completed |
Evidence:
|
Support case management staff
|
|
Select and allocate staff members according to their skills and interests in case management, available time and resources. Completed |
Evidence:
|
Provide staff members with training and skills development to extend and promote their case management competencies and confidence. Completed |
Evidence:
|
Consult with staff members and routinely involve them actively in the design and evaluation of case management processes and/or practices. Completed |
Evidence:
|
Provide staff members with opportunities to extend their experience in all aspects of case management. Completed |
Evidence:
|
Support staff members with the resources needed to play an effective role in case management. Completed |
Evidence:
|
Encourage staff members to assess their performance in case management and to continuously improve their personal practice. Completed |
Evidence:
|
Provide guidance, counselling and debriefing routinely through team activities and individual contact with staff. Completed |
Evidence:
|
Review case work activities and programs
|
|
Continually monitor the effectiveness of case management processes and practices against agreed goals, relevant services and programs, offender and stakeholder satisfaction. Completed |
Evidence:
|
Assess and develop the need for changes to case plans, including the need for ongoing intervention and strategies for alternatives. Completed |
Evidence:
|
Successfully negotiate proposed changes arising from case reviews with relevant parties. Completed |
Evidence:
|
Check that processes for case closure comply with case plan and organisational procedures. Completed |
Evidence:
|